Customer Story · Hospitality & Resorts

How Mayan Princess Resort Reduced Kitchen Overproduction by 23% and Achieved an 820% ROI

On the Caribbean island of Roatán, Honduras, Mayan Princess Beach & Dive Resort serves international guests across multiple buffet stations every day. Since deploying Metafoodx in August 2025, the culinary team has replaced guesswork with real-time production visibility — and made buffet service both leaner and more consistent.

Aerial view of the Mayan Princess Beach & Dive Resort pools and palm-lined grounds in Roatán, Honduras

Results at a glance

23%
Reduction in overproduction by February 2026
820%+
Return on investment
27% → 21%
Overproduction rate across buffet stations

Customer Snapshot

Property
Mayan Princess Beach & Dive Resort
Location
Roatán, Honduras
Industry
Hospitality / Resort
Dining format
Multi-station buffet service
Implementation
August 2025
Measurement period
August 2025 – February 2026

The Challenge

Before Metafoodx, the resort faced challenges common in high-volume hospitality: limited visibility into how much food was produced versus consumed, frequent overproduction driven by forecasting uncertainty, inconsistent tracking across kitchen teams, and no centralized system for monitoring performance or waste. Without reliable data, chefs relied on cautious overproduction to keep buffets full — raising food costs and working against sustainability goals.

The Solution

The team chose Metafoodx for its ease of use and chef-friendly design. With simple pan scanning, the AI automatically recognizes menu items, logs temperatures, and tracks food movement through prep, service, and disposal — no menu setup, no extra manual work. Setup took minutes, and staff adopted it as part of the daily workflow within the first months, capturing thousands of scans.

  • AI-powered item recognition
  • Real-time monitoring of production and overproduction
  • Temperature logging for food-safety compliance
  • Automated reporting that surfaces trends and opportunities
  • Actionable insights guiding purchasing and batch cooking

The Results

Using item-level insight, chefs refined batch cooking and adjusted volumes during service. Overproduction fell from roughly 27% to 21%, a 23% overall reduction by February 2026, delivering an 820% return on investment. Temperature tracking also flagged when pans entered the 75–105°F range, strengthening compliance during service.

Menu-level visibility

The data revealed exactly where to adjust — allowing targeted changes of around 10% on specific items instead of broad cuts.

Top consumed

  • Sandía — 62 pans, 162 lbs
  • Masas de baleadas — 23 pans, 305 lbs

Most overproduced

  • Tomate — highest overproduction
  • Reduced roughly 10% to match demand

Venue-level insight

Metafoodx gave the team visibility across five venues — Linea Fría, Linea Caliente, Estación 1, Estación Dos, and Mesón Fruta y Barra Ensaladas — identifying the top overproduced items in each station so adjustments could be precise rather than across-the-board.

"Metafoodx gave us something we never had before — real visibility into our kitchen operations. Now we know exactly what our guests are consuming and where we're overproducing, which allows us to adjust quickly, reduce waste, and run a much more efficient operation."
— Juan Gomez de la Torre, General Manager, Mayan Princess Beach & Dive Resort

Download the full case study

Get the complete breakdown of the Mayan Princess rollout — implementation, adoption, venue-level insights, and the data behind their results.

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