Customer Story · Hospitality & Resorts
On the Caribbean island of Roatán, Honduras, Mayan Princess Beach & Dive Resort serves international guests across multiple buffet stations every day. Since deploying Metafoodx in August 2025, the culinary team has replaced guesswork with real-time production visibility — and made buffet service both leaner and more consistent.

Before Metafoodx, the resort faced challenges common in high-volume hospitality: limited visibility into how much food was produced versus consumed, frequent overproduction driven by forecasting uncertainty, inconsistent tracking across kitchen teams, and no centralized system for monitoring performance or waste. Without reliable data, chefs relied on cautious overproduction to keep buffets full — raising food costs and working against sustainability goals.
The team chose Metafoodx for its ease of use and chef-friendly design. With simple pan scanning, the AI automatically recognizes menu items, logs temperatures, and tracks food movement through prep, service, and disposal — no menu setup, no extra manual work. Setup took minutes, and staff adopted it as part of the daily workflow within the first months, capturing thousands of scans.
Using item-level insight, chefs refined batch cooking and adjusted volumes during service. Overproduction fell from roughly 27% to 21%, a 23% overall reduction by February 2026, delivering an 820% return on investment. Temperature tracking also flagged when pans entered the 75–105°F range, strengthening compliance during service.
The data revealed exactly where to adjust — allowing targeted changes of around 10% on specific items instead of broad cuts.
Metafoodx gave the team visibility across five venues — Linea Fría, Linea Caliente, Estación 1, Estación Dos, and Mesón Fruta y Barra Ensaladas — identifying the top overproduced items in each station so adjustments could be precise rather than across-the-board.
"Metafoodx gave us something we never had before — real visibility into our kitchen operations. Now we know exactly what our guests are consuming and where we're overproducing, which allows us to adjust quickly, reduce waste, and run a much more efficient operation."
Get the complete breakdown of the Mayan Princess rollout — implementation, adoption, venue-level insights, and the data behind their results.